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Telephoning in English includes learning a number of special phrases, as well as focusing on listening skills. Some of the most important phrases include how to answer the phone, how to ask for others, how to connect, and how to take messages.

用英语打电话包括学习一些特殊的短语，以及专注于倾听技巧。一些较重要的短语包括如何接听电话、如何询问他人、如何转机以及如何接收信息。

Introducing Yourself

介绍你自己

Here are a few ways to informally introduce yourself on the telephone:

以下是在电话中介绍自己的几种非正式用法：

This is Ken.

这是肯。

Hello, Ken speaking.

你好，我是肯。

If you'd like to reply more formally, use your full name.

如果您想更正式地回复，请使用您的全名。

This is Jennifer Smith speaking.

我是詹妮弗·史密斯。

Hello, Jennifer Smith speaking.

您好，我是詹妮弗·史密斯。

If you are answering for a business, just state the business name. In this case, it's common to ask how you can help:

如果你在回答一个商业问题，只需说出企业名称。在这种情况下，常见的问题是如何提供帮助：

Good morning, Thomson Company. How may I help you?

早上好，汤姆森公司。我能为您做些什么？

Plumbers Insurance. How can I be of service today?

水管工保险。我今天怎么为您效劳？

British / American Difference

英式/美式差异

Hello, this is Ken.

你好，我是肯。

Brighton 0987654

布莱顿0987654

The first example response is in American English and the second is in British English. As you can see there are differences in both forms. The telephone articles include both British and American English, as well as phrases that are common to both forms.

个例子是美国英语，第二个例子是英国英语。正如你所看到的，两种形式都有差异。电话用语包括英式英语和美式英语，以及两种形都并存使用的短语。